Shipping policy
Imperium Group LLC
Last Updated: 3/5/2026
Digital Product Delivery
All products sold through Imperium Group LLC are digital products unless otherwise stated.
No physical items will be shipped.
Once your purchase is completed, you will receive immediate access to your digital files through the order confirmation page and the email provided at checkout.
If you do not receive your download email within a few minutes, please check your spam or junk folder.
If you experience any issues accessing your files, you may contact support at:
contactus@goimperiumgroup.com
Processing Time
Digital products are delivered instantly after purchase. There is no shipping or handling time required.
Incorrect Email Address
Customers are responsible for entering the correct email address during checkout. If an incorrect email is provided, please contact support and we will assist with resending access.
Customer Support
If you have trouble accessing your purchase, please contact us and we will respond as soon as possible.
Email: contactus@goimperiumgroup.com
Because our products are digital and delivered instantly, no physical shipping occurs.